5 Things To Look Out For When Picking a Refrigerated Courier Service

Posted by on October 26, 2017

The internet is littered with numerous ads from companies claiming that they can offer premium refrigerated food courier services. This in turn makes it very difficult for one to pick out the genuine service providers from the mediocre ones. Don’t worry we’ve got you, here’s 5 things to look out for when picking out a refrigerated courier service.

1. Are they accredited?
There are various qualifications available to refrigerated courier providers but the most widely accepted accreditation is the ADR and GDP certification. These tow will help you confirm whether the vehicles in use, drivers and handlers are capable of handling your cargo.

2. Do they offer Value?
Transporting cargo using refrigerated courier services can become expensive if one does not seek out a company that has flexible pricing and payment terms. This is one of the more important aspects of conducting due diligence as it enables one to get the quality of service that they need without overpaying.

3. Do they offer dedicated support?
Long gone are the days when one had to make hundreds of phone calls trying to track and trace their cargo. Nowadays it is industry standard that a refrigerated courier service offer a dedicated tracking and tracing platform for their clients, this can be delivered via an app or website. The platform should provide information such as the temperature of the fridge and location of the cargo while in transit. In addition to this it is also important to ask for 24 hour customer service team.

4.Are they reputable?
Before putting pen to paper it is important to ask around and confirm the reputation of the company that you are about to hire. This can be done by checking industry forums and consulting with other players. This will offer you an opportunity to make judgement based on the experience of those who have used the service before.

5. Are they accountable?
A premium refrigerated courier provider should be able to offer accountability to their customers. This is the hardest aspect to inspect as many service providers will upsell themselves but it can be established after using the service a few times. It is also the most important aspect to check out for if one is moving high value cargo. If possible ask the service provider if they offer insurance for damaged or stolen goods.

This guide will enable you to see a refrigerated service provider for it truly is. It will save you a lot of time and money and ultimately enable you to find a reliable logistic solution for your cargo.

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